Shipping and return policies for The Ember, The Ash
- Shipping Info
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Worldwide shipping. All merchandise (apart from Fixation CD's and vinyl shipped by Prosthetic Records) is sent from Canada.
Normally, the shipment is completed within 2 weeks after your order is shipped, but the required time for the delivery may vary depending on the situation of your country of residence. - Return Policy
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Refunds/returns are accepted as long as the item is completely unused and you pay to have it shipped back to me.
Regarding any damaged goods, please contact me at theembertheash@gmail.com and provide some pictures of the damaged item.
contact / help
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